VS402831 : Cannot move or copy work item | Azure DevOps

Issue:  VS402831 : Cannot move or copy work item (or) VS402831: Changes have been made to the process that require you to refresh your browser.

Solution: This issue occurs when you try to move a work item from one project to another. This mainly occurs because both the projects might be following different processes and the values/rules set in one project might not be valid in another.

Example: If you are trying to move a bug from one project which has “Active” state whereas in other project if the Active state is not there then you will be getting an error like this


I am an Azure DevOps expert who has worked on TFS/Azure DevOps from 2012 as part of my job.